Career Opportunities
Advanced Family Smiles offers employment opportunities that promote professional, personal, and financial growth. We work extremely hard to provide our employees with continuous professional development and a supportive work environment. Competitive wages, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future.
Open Positions:
Dental Front Desk / Treatment Coordinator
Description:
The primary responsibility of this highly motivated and positive individual is to consult with patients and answer questions related to planning treatment and payment options while focusing on obtaining a high percentage of treatment acceptance from patients. The Treatment Coordinator ensures that patients receive a great experience and understand fully the treatment diagnosed by the doctor.
Key Tasks:
The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Educating and discussing treatment plans with patients after having been diagnosed and reviewed by Doctor and clinical staff
- Presenting treatment plans and giving estimates of treatment costs in an effective manner
- Tracking of all outstanding treatment plans
- Explain, promote, and adhere to company payment policies and procedures
- Submitting, tracking and follow-up on prior authorizations
- Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage and finance options
- Solicit referrals from patients after treatment while at the same time tracking patient satisfaction
- Contact patients the day prior and the day of the appointment, regarding fees due and to confirm appointments
Requirements:
- Knowledge of treatment plan presentations preferred
- High School Diploma
- Minimum 3 years of work experience is recommended.
- Basic computer knowledge
- Good communication skills
- An eagerness to learn on the job and to receive coaching and training
Front Desk/Admin
Description:
Our growing company is seeking a highly motivated and positive individual with great organizational and communication skills to join our team at the Front Desk.
Key Tasks:
The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Greeting patients, answering telephones, scheduling, and confirming appointments
- Entering patient information into the office system
- Assisting New Patients in filling out registration and other patient forms
- Collect and post payments including credit card transactions
- Electronically submitting/preparing insurance claims
- Ability to track data by looking at and paying attention to numbers
Requirements
- Ability to communicate effectively in a professional and courteous manner
- Willing to effectively participate as a team member with the office personnel
- Committed to the protection of confidential information, records and/or reports
- Good organizational skills
- Positive attitude
- Willingness to be coached and trained
- Experience using computers and MS Office
- Understanding of insurance procedures and claims is desired
- Strong telephone, communication and time management skills
- Must be a people person with a great attitude and attention to detail