Career Opportunities

Advanced Family Smiles offers employment opportunities that promote professional, personal, and financial growth. We work extremely hard to provide our employees with continuous professional development and a supportive work environment. Competitive wages, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future.

Open Positions:

Dental Front Desk  / Treatment Coordinator

Description:

The primary responsibility of this highly motivated and positive individual is to consult with patients and answer questions related to planning treatment and payment options while focusing on obtaining a high percentage of treatment acceptance from patients. The Treatment Coordinator ensures that patients receive a great experience and understand fully the treatment diagnosed by the doctor.

Key Tasks:

The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Educating and discussing treatment plans with patients after having been diagnosed and reviewed by Doctor and clinical staff
• Presenting treatment plans and giving estimates of treatment costs in an effective manner
• Tracking of all outstanding treatment plans
• Explain, promote, and adhere to company payment policies and procedures
• Submitting, tracking and follow-up on prior authorizations
• Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage and finance options
• Solicit referrals from patients after treatment while at the same time tracking patient satisfaction
• Contact patients the day prior and the day of the appointment, regarding fees due and to confirm appointments

Requirements:

• Knowledge of treatment plan presentations preferred
• High School Diploma
• Minimum 3 years of work experience is recommended.
• Basic computer knowledge
• Good communication skills
• An eagerness to learn on the job and to receive coaching and training

Front Desk/Admin

Description:

Our growing company is seeking a highly motivated and positive individual with great organizational and communication skills to join our team at the Front Desk.

Key Tasks:

The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Greeting patients, answering telephones, scheduling, and confirming appointments
• Entering patient information into the office system
• Assisting New Patients in filling out registration and other patient forms
• Collect and post payments including credit card transactions
• Electronically submitting/preparing insurance claims
• Ability to track data by looking at and paying attention to numbers

Requirements

• Ability to communicate effectively in a professional and courteous manner
• Willing to effectively participate as a team member with the office personnel
• Committed to the protection of confidential information, records and/or reports
• Good organizational skills
• Positive attitude
• Willingness to be coached and trained
• Experience using computers and MS Office
• Understanding of insurance procedures and claims is desired
• Strong telephone, communication and time management skills
• Must be a people person with a great attitude and attention to detail